Minerex Privacy Policy
Effective Date.
Minerex values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect the data you provide when accessing or using our cloud mining platform. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect information to provide and improve our services, including:
Personal Information: Name, email address, phone number, and payment information (where applicable).
Account Data: Information related to your Minerex account, such as your user ID, transaction history, Minerex balance, and mining activity.
Payment Information: Details about transactions made within the platform (such as the payment method used) and other financial information as necessary to process payments and fees.
Technical Data: Information related to your device, IP address, browser type, preferred language, and browsing data on our platform.
Cookies and Tracking Technologies: We use cookies and similar technologies to improve your user experience, personalize content and ads, and analyze traffic to our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
Provide and improve our services: To ensure that the cloud mining platform functions properly and to optimize its performance.
Manage your account: To create and maintain your account, provide customer support, and respond to your inquiries or requests.
Process transactions: To manage payments, cryptocurrency transactions, and other financial interactions within the platform.
Marketing and communications: To send you updates, promotions, and other communications about our services, always with your permission.
Security and compliance: To protect your account and our systems against fraud and to comply with legal and regulatory obligations.
3. Information Sharing
Minerex may share your personal information with third parties in the following situations:
Service Providers: We may share your information with third-party service providers who assist in operating the platform, such as payment processors, cloud infrastructure providers, and analytics tools.
Legal Compliance: We may disclose your information where necessary to comply with legal obligations, legal process, or requests from government authorities.
Business Transfers: If Minerex is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. In such an event, you will be notified before your personal information is transferred to another entity.
4. Data Security
We have adopted appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the following rights in relation to your personal information:
Access and Correction: You may request access to your personal information stored by us and, if necessary, request corrections or updates.
Opt-out: You may request that we delete your personal information, as permitted by applicable law. However, some information may be retained to comply with our legal or operational obligations.
Opt-out of communications: You may opt-out of receiving promotional communications at any time by following the “unsubscribe” instructions in the messages or by contacting us.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for compliance with legal, contractual and regulatory requirements.
7. International Data Transfer
If you are accessing the platform from a location outside the country where Minerex operates, your information may be transferred to, and stored on, servers located in other countries. By using our services, you consent to such transfer.
8. Changes to this Privacy Policy
Minerex may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly to be aware of how we are protecting your information.
9. Contact
If you have any questions about this Privacy Policy or how we treat your personal information, please contact us:
